The group decided to commission the Rotterdam School of Management to undertake a study toward the enhancement of the value of standardisation and standards for SMEs and to reduce their financial impact. The project addressed European standards (including their development) and standardisation, and related these to the business goals of SMEs.
The contractor and his staff developed a set of 58 solutions: primarily, for greater benefit to be obtained from standards; and secondly, to achieve greater benefit from involvement in standardisation, and thirdly general solutions to facilitate these aims.
A survey of both NSBs and trade associations showed support for almost the entire set of the proposedsolutions. Many of the proposed solutions are in place already in a substantial number of NSBs. SME organisations have been very ac tive and have contributed considerably to this study: 16 people coming from SME associations contacted by NORMAPME responded to the survey circulated by Prof. De Vries to our secretariat.
Some of these associations also contributed to this study with examples of good practices (Confartigianato, IFD, and ECAP).
According to the report, SMEs may face the following sequence of barriers in order to benefit from involvement in standardisation:
- Awareness of standards;
- Awareness of the importance of standards for the SME's own company;
- Tracing standards;
- Obtaining standards;
- Understanding standards;
- Implementing standards;
- Evaluating the implementation of standards.
Concerning the content of the recommendations outlined in the report, we identified the following problems:
1) Participation and responsiveness SME-only organizations who responded to the questionnaire represent less than 20 % of the respondents.
Trade associations representing both large enterprises and SMEs also represent less than 20% of the respondents.
2) Different ranking of priorities between mixed trade associations and "SME only" associations
We observed that there existed many differences between SME-only associations and mixed trade associations when it came to the perception of priorities.
3) Difference between SME-only priorities and overall classification We understand that due to the response rate of SME-only associations (which was much lower than if compared to the one of NSBs) many differences exist between the overall classification of priorities and the ones built upon through the collection of SME associations' inputs.
NORMAPME has issued some recommendations on the results of this study, which are available here
The final report is not publicly available yet, however, a brochure summarizing the main points of this report has been issued and is available here